FAQs and Tips
Frequently Asked Questions
Have questions about our materials, pickup, or delivery services? We're here to help.
Q: Can you help me calculate how much material I need?
A: Yes. Bring us the approximate length, width, and desired depth of your project area. Our team will help estimate the amount of material you need.
Q: Can you help me choose the right material?
A: Yes. Let us know what you are working on, and our team can help you compare materials and choose the best option for your project. We recommend visiting our yard to see the colors, sizes, and textures in person.
Q: Can I purchase a small quantity of material?
A: Yes. You do not have to purchase a full ton or cubic yard. Many bulk materials can be purchased in quantities as small as a five-gallon bucket
Q: Does PRO Aggregate sell material by the ton or cubic yard?
A: Most of our bulk materials are sold by weight using our certified scale. This allows you to pay for the actual weight of the material loaded.
For more information, visit our Ton vs. Cubic Yard page.
Q: Why might the material look different from the website photo?
A: Rock, soil, bark, and other landscape materials are natural products. Color, size, texture, and moisture content may vary between loads. We recommend viewing the material in person before placing a large order.
Q: Do I need an appointment to visit the yard?
A: No appointment is necessary. Stop by during regular business hours to view materials, ask questions, or make a purchase.
Q: Can I pick up material in my own truck or trailer?
A: Yes. We can load material into suitable trucks and trailers. Before arriving, check your vehicle's payload capacity and make sure it can safely carry the weight of your purchase.
Q: Can I order online and pick up my material?
A: Yes. Place your order online and select pickup during checkout. Some products, including flagstone, stepping stones, and pavers, may require additional processing time.
Q: Do you offer delivery?
A: Yes. We offer delivery options for homeowners, contractors, and businesses throughout Chico, Butte County, and surrounding areas.
Delivery pricing depends on the location, material, quantity, and truck required. Visit our Delivery Fees by Area page or contact us for help choosing the correct delivery option.
Q: Can you deliver more than one material at a time?
A: Depending on the materials and quantities ordered, split-load delivery options may be available. Contact us so we can determine the best truck and delivery option for your order.
Q: Where will the driver dump my material?
A: Customers may request a preferred dumping location, but the driver must determine whether the location can be accessed safely. The area must have adequate space and be clear of vehicles, low branches, power lines, soft ground, septic systems, and other hazards.
Final placement is at the driver's discretion.
Q: Will the driver spread the material?
A: At your request, our driver will make every reasonable effort to spread the material when the location and conditions allow. Spreading is not guaranteed, and PRO Aggregate is not responsible for the final appearance or consistency of the spread.
The delivery area must be safe, accessible, and free of overhead obstructions.
Q: What are your hours?
A: Monday through Friday: 7:00a.m. to 4:00p.m. Saturday: 8:00a.m to 2:00p.m. Sunday: Closed
Still Have Questions?
Call us at (530)342-8028 or visit us at 3668 Hicks Lane in Chico. Our team would be happy to help.
Build with the PRO's